What constitutes good customer service? According to this website, there are 8 rules that need to adhere to if a business wants to provide good customer service with the very first rule being to answer your phone. Infographic source: The Balance
Read More »Customer Service 101: KFC, Please Buck Up Your First Level Customer Service!
This will probably be the last post on quarantine food for the obvious reason – the rest of the menu was more or so a mix of the previous meals. I guess this is due to the control of the meal by the Ministry of Health and not left to the creativity of the hotel chefs (but then again it could be worse).
Another reason for having a similar dish served on a daily basis was probably is the cost factor. Having limited menu would probably make it easy for the hotel to plan their purchases and prepare the meals.
Read More »Mandatory Quarantine 2020: Part 6 – Glorious Malaysian Quarantine Meals (3)
One of the key things that caught my eyes when it comes to daily meals during the 14 days quarantine is this – the label on top of the meal box. It explains 2 main things namely the date & timing when the meal needs to be finished and the fact that the Ministry of Health vetted through the daily meal to ensure a balanced meal.
Read More »Mandatory Quarantine 2020: Part 5 – Glorious Malaysian Quarantine Meals (2)