On 14th September 2021, PBS Frontline ran an excellent documentary on Boeing’s series of shocking mishandling & process failure in the manufacturing of the new 737-Max passenger plane. The trigger point was the introduction of the new Airbus A320neo and the delay of Boeing’s next model, the 787 Dreamliner. Image source: PRNewsfoto/Boeing
There was tremendous pressure to bring the new plane into the market in time to counter Airbus’ A320Neo plane. In the end, a software glitch caused 2 major accidents that saw 346 passengers & crew died, Boeing & airlines suffered substantial financial losses due to glitch & grounded planes and caused the chairman & CEO, Dennis Muilenburg his job.