Customer Service 101: KFC, Please Buck Up Your First Level Customer Service!

Customer Service Fast Food KFC

What constitutes good customer service? According to this website, there are 8 rules that need to adhere to if a business wants to provide good customer service with the very first rule being to answer your phone. Infographic source: The Balance

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Documentary Review 101: Excellent The Only Son by Simonka de Jong 2012

The Only Son Simonka de Jong Youtube Video Documentary

I caught this excellent documentary by Simonka de Jong, a 49 years old Dutch filmmaker based in Amsterdam, Netherlands on Youtube the other day. I was amazed by the simplicity of the storyline and yet where the characters in this documentary face some of the toughest conflicts in the daily lives. Image source: Youtube.

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RIP Comedian Vivek: 1961 – 2021

Vivek death RIP Tamil Comedian 2021

After the demise of the great SP Bala last year, we got tragic news yesterday that the famous comedian, Vivek had passed away due to a heart attack. Image source: The Indian Express

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Attitude 101: Avoidable Accidents Happens When No One Gives a Damn

accident facebook pesky motorcyclist

accident facebook pesky motorcyclist

A few days ago, a Facebook page called “DashCam Owners Malaysia” for obvious reasons uploaded an accident video that shows a lady motorcyclist casually crossing several lanes without even looking to her right for the on-coming traffic.

Rightfully and deservingly she was hit by a car causing her to fly and fall in front of the car. See the grab shots from the video – it is clear that she is in great pain after the accident but most of the commentators on Facebook agreed that she well deserved it.

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Humanity 101: The Beautiful Malak Who Stole Our Cold Hearts

malak iraq ISIS war zone refugee children

This story of a young girl named Malak whose father and mother had died tragically is indeed has been an eye-opener on the plight of innocent refugee children in the many war zones around the world. The situation around the world is now even more precarious with the COVID19 pandemic which also saw the reduction of travel and aid. Image source: Preemptive Love

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RIP SP Balasubrahmanyam: 1946 – 2020

SP Balasubrahmanyam SP Bala 1980s Illayarajaa

The legend SP Bala with the Maestro Illayarajaa and both have made some of the best classic, ever-green songs that is still popular in this millennium – the voice of my many favourite Tamil songs has passed away today. Image source: The Hindu

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Dreams 101: The Grand Old King of the Secret Forest

King dreams thailand

(I have always imagined the grand rulers in my dreams to be played by Yul Brynner who also took up the majestic role of a brave, intelligent sovereign in the classic movie King and I. Image source: Pinterest)

Note – this short story of an Old King in a secret forest was expanded from a dream that I had some time ago and was published in another blog of mine.

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RIP Irrfan Khan: 1967 – 2020

Irrfan Khan

This is one of best Irrfan Khan’s quotable quotes – we don’t have a culture of realistic acting in India. Our films still are influenced by Parsi theater. Parsi theater was known for melodrama. It’s all about emotions. Image source: Variety / Quote source: NPR

How right he was when it comes to Indian cinema!

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Are You Not Also Sick And Tired of Bad Parenting?

parenting

When someone becomes a parent, it is by choice and not something that is forced on them. Image source: The Star.

After all, there are many couples who have abstain from having or adopting children simply because they are not ready – emotionally, financially and mentally to take care of children.

For those who have decided to have children, there is a mandatory obligation that they need to take all necessary steps to ensure the kids are well fed; safe and educated (see the earlier posts – Part 1 & Part 2).

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Quotable Quotes 2019: Dr Sudha Murty’s Thought Provoking Quote

sudha

Got this quotable quotes in my Whatsapp this morning and given that I am not from India, I was curious on only one thing – who is this Sudha Kulkarni Murty (I found later that she is a Padma Shri Dr) and how or what made her to quote this?

By the way, the actual complete quote is this:-

“With my experience in life, I want to tell you that having good relationships, compassion and peace of mind is much more important than achievements, awards, degrees or money.”

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