Customer Service 101: When Service Really Sucks!

customer service

(I have walked off from restaurants couple of times before when there was no service or when my orders delivered late but it was a bit hard difficult to do the same when you have a family in tow. Image source: http://www.insightwithpassion.co.uk)

Don’t mind me, it has been sometime since I bitched about service at a restaurant or is it is because it is the weekend again.… [Click to read the rest] “Customer Service 101: When Service Really Sucks!”

Governance 101: Whack The Wrongdoers Hard, Please!

governance

(Here lies the problem with governance – some people have no sense of responsibility whatsoever just because they are spending money that does not belong to them and they know that if they can waste the taxpayer’s money without any care or prudence, they will not be punished even if it was reported by the Auditor General.[Click to read the rest] “Governance 101: Whack The Wrongdoers Hard, Please!”

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