Skip to content

Customer Service

Elections 101: Pakatan Selangor’s Fine Past Records & Great Promises

Flood Sri Muda Boy Selangor

One of the major disasters that hit the state of Selangor was the 2021 flood that hit Sri Muda & the surrounding areas that saw some amazing efforts by everyone to provide food, medical care and in some cases, evacuation to the affected residents including this brave boy who had to wade deep waters just to get food for his family. Image source: Twitter@sadiqasyraf

Read More »Elections 101: Pakatan Selangor’s Fine Past Records & Great Promises

Customer Service 101: KFC, Please Buck Up Your First Level Customer Service!

Customer Service Fast Food KFC

What constitutes good customer service? According to this website, there are 8 rules that need to adhere to if a business wants to provide good customer service with the very first rule being to answer your phone. Infographic source: The Balance

Read More »Customer Service 101: KFC, Please Buck Up Your First Level Customer Service!

Kingdom of Cambodia 2020: Part 2 – Overweight Luggage And Short of Cash

cambodia MAS flight phnom penh

The trip to Cambodia started off rather early in the morning with me waking up early and double triple checking everything that I suppose bring along for the long work assignment overseas. The kids were deeply asleep but just before I left the house, they were awake to say goodbye.

Read More »Kingdom of Cambodia 2020: Part 2 – Overweight Luggage And Short of Cash

Trip to Cape Verde 2019: Part 5 – Miserable But Comfortable Hotel

 

Santa Maria Cape Verde Hotel Praia

(The front entrance of the hotel in Praia, Cape Verde – Image Source: Amoma)

We had a scheduled 69 days stay in Cape Verde for project implementation, so it was crucial that we nailed the accommodations right from the start.

It’s crucial because as in the past projects, we can expect stressful & long working hours – so we will always be looking forward towards to a cosy warm bed, a clean room and a minimum room service. Usually, for long term working days, we will arrange for an apartment so that we have a common room & kitchen but renting a house or apartment for a short period in Cape Verde was not feasible. Further of the expected long working hours, it will be tiring if we expect to come back & clean up the apartment as well.

Read More »Trip to Cape Verde 2019: Part 5 – Miserable But Comfortable Hotel

BMF: Boycott This Instead!

Read These First:-

PYH2019071205950032000_P4

(A notice is posted at a retail outlet in Seoul on July 12, 2019, stating that it is neither selling nor buying Japanese products. A boycott campaign of Japanese goods is spreading in response to Japan’s recent curbs on exports of key chemicals to South Korean semiconductor and display manufacturers. Image Source: Yonhap News Agency)

In recent days, this has been a hot topic on the news – there has been a campaign for Muslims to boycott products made by non Muslims (it has mellowed down to Buy Muslim Products First).

Read More »BMF: Boycott This Instead!

Malaysian Quality 101: The Tidak Apa Syndrome

quality

A huge difference in quality with cheap Malaysian made product – nano water filter that is made in or with Korean technology and conforms to international standards and member of a number of water quality associations as displayed on the box. Look at the condition of the sealant at the bottom and it is well made. Image source: Qoo10

Read More »Malaysian Quality 101: The Tidak Apa Syndrome