Unlike car keys in the olden days, modern car keys are sensitive, high-tech with many functions, and unfortunately not cheap when it comes to getting replaced or serviced. At times, it is a nightmare as the car cannot be started without a working car key & the electronics inside. Image source: Pexel /Mike B
Read More »Know Your Car Basics 101: Faulty Dumb Car Keys, Almost End Spending RM950!
What constitutes good customer service? According to this website, there are 8 rules that need to adhere to if a business wants to provide good customer service with the very first rule being to answer your phone. Infographic source: The Balance
Read More »Customer Service 101: KFC, Please Buck Up Your First Level Customer Service!
Image of the leftover suspension parts changed after they had collected all the old parts and replaced it with brand new original parts. The decision to change all in one go is to save cost and time before it breaks down.
This will be Part 1 of the car makeover project but please expect this series to take some time to complete considering the budget and progress of work in this pandemic. The makeover project actually started back in the last quarter of 2020 and not because I planned for it but it was the other around.
Read More »Special Projects 101: Part 1: New Car Makeover 2021 – Suspensions
(The last thing you expect to see in a car service centre. Image source: Pinterest)
It is heartening to hear that Proton has come up with a 60 minutes express service but in my opinion, they should have done this a long time ago.
Sending your car for car service can be a sticky thing. When you buy a new car and if you think the car as something that gets you from A to B, you probably will not be so worried of sending your car for the periodic service (some of you may even get your dad or brother to send the car for service on your behalf).
Read More »Know Your Car Basics 101: Looking for the Best Car Service Center?