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Personal Trip 101: Ipoh Family Day – Day 1 Concubine Lane & Quick Shopping

Ipoh Housing Bungalow

The view from the hotel room simply shows how serene & calm Ipoh outside the city center can be. Quite a number of the houses are still based on single-storey designs with a huge surrounding space that can easily accommodate at least 5 cars and this used to be the style of houses we used to have in the Klang Valley in the 1980s.

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Overseas Assignment 2012: Myanmar Adventure Part 2 – Great Burmese Meal

Napyitaw Naypyidaw Myanmar Expressway 20 lanes

Probably taking a leaf from our own Putrajaya, Napyitaw or Naypyidaw is Myanmar’s administration city which is located about 370 kilometres from Yangon. It has the very famous, 20 lane roads in Myanmar which do not make sense considering there are hardly any vehicles in the city. Based on the estimates in the Google Map, driving from Yangon to Naypyidaw, Myanmar using the expressway will take a gruelling 4 hours and 40 minutes. Image source: South China Morning Post

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Customer Service 101: KFC, Please Buck Up Your First Level Customer Service!

Customer Service Fast Food KFC

What constitutes good customer service? According to this website, there are 8 rules that need to adhere to if a business wants to provide good customer service with the very first rule being to answer your phone. Infographic source: The Balance

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