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Customer Service

Elections 101: Pakatan Selangor’s Fine Past Records & Great Promises

Flood Sri Muda Boy Selangor

One of the major disasters that hit the state of was the 2021 flood that hit Sri Muda & the surrounding areas that saw some amazing efforts by everyone to provide , medical care and in some cases, evacuation to the affected residents including this brave boy who had to wade deep waters just to get food for his family. Image source: Twitter@sadiqasyraf

Read More »Elections 101: Pakatan Selangor’s Fine Past Records & Great Promises

Customer Service 101: KFC, Please Buck Up Your First Level Customer Service!

Customer Service Fast Food KFC

What constitutes good ? According to this website, there are 8 rules that need to adhere to if a wants to provide good with the very first rule being to answer your phone. Infographic source: The Balance

Read More »Customer Service 101: KFC, Please Buck Up Your First Level Customer Service!

Kingdom of Cambodia 2020: Part 2 – Overweight Luggage And Short of Cash

cambodia MAS flight phnom penh

The to started off rather early in the morning with me waking up early and double triple checking everything that I suppose bring along for the long . The kids were deeply asleep but just before I left the house, they were awake to say goodbye.

Read More »Kingdom of Cambodia 2020: Part 2 – Overweight Luggage And Short of Cash

Trip to Cape Verde 2019: Part 5 – Miserable But Comfortable Hotel

 

Santa Maria Cape Verde Hotel Praia

(The front entrance of the hotel in Praia, – Image Source: Amoma)

We had a scheduled 69 days stay in Cape Verde for project implementation, so it was crucial that we nailed the accommodations right from the start.

It’s crucial because as in the past projects, we can expect stressful & long working hours – so we will always be looking forward towards to a cosy warm bed, a clean room and a minimum room . Usually, for long term working days, we will arrange for an apartment so that we have a common room & kitchen but renting a house or apartment for a short period in Cape Verde was not feasible. Further of the expected long working hours, it will be tiring if we expect to come back & clean up the apartment as well.

Read More »Trip to Cape Verde 2019: Part 5 – Miserable But Comfortable Hotel

BMF: Boycott This Instead!

Read These First:-

PYH2019071205950032000_P4

(A notice is posted at a retail outlet in Seoul on July 12, 2019, stating that it is neither selling nor buying Japanese . A campaign of Japanese goods is spreading in response to Japan’s recent curbs on exports of key chemicals to South Korean semiconductor and display manufacturers. Image Source: Yonhap News Agency)

In recent days, this has been a hot topic on the news – there has been a campaign for Muslims to boycott products made by non Muslims (it has mellowed down to Buy Muslim Products First).

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Malaysian Quality 101: The Tidak Apa Syndrome

quality

A huge difference in with cheap Malaysian made product – nano that is made in or with Korean technology and conforms to international standards and member of a number of water quality associations as displayed on the box. Look at the condition of the sealant at the bottom and it is well made. Image source: Qoo10

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Customer Service 101: When Service Really Sucks!

customer service

(I have walked off from restaurants couple of times before when there was no service or when my orders delivered late but it was a bit hard difficult to do the same when you have a family in tow. Image source: http://www.insightwithpassion.co.uk)

Don’t mind me, it has been sometime since I bitched about at a or is it is because it is the weekend again.… [Click to read the rest] “Customer Service 101: When Service Really Sucks!”

Know Your Car Basics 101: Looking for the Best Car Service Center?

(The last thing you expect to see in a car centre. Image source: Pinterest)

It is heartening to hear that has come up with a 60 minutes express service but in my opinion, they should have done this a long time ago.

Sending your car for car service can be a sticky thing. When you buy a new car and if you think the car as something that gets you from A to B, you probably will not be so worried of sending your car for the periodic service (some of you may even get your dad or brother to send the car for service on your behalf).

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Attitude 101: Being Polite Part 2

polite

(Polite customer – does it sounds familiar? Cartoon source: http://www.whalecottage.com)

I still recall stand-up comedian Kumar’s joke – when he walked into a high-class boutique, the salesgirl looked at him from head to toe with a puzzled face that asked: “do you have to buy things?”

He, of course, got annoyed with the treatment that he got from the salesgirl that he proceeded to buy something very expensive and paid for it with coins.

Read More »Attitude 101: Being Polite Part 2

Attitude 101: Being Polite Part 1

lock down queue polite

(How often you have impatient & impolite people behind the counter treating you like you owe them something?)

Just the other day, I watched the movie “Invictus” and noticed that (excellently acted by Morgan Freeman) was a very man. He was courteous and well mannered even to his “ex-enemies”.

In case you missed , the movie was about a leader who was trying to get his country united – bringing people from various background, culture and as one nation (this movie should be watched by some so-called leaders in Malaysia – they can learn a thing or two if their ego is not bigger than their brain) through the game of rugby (played by a majority white).

Read More »Attitude 101: Being Polite Part 1

Tech News 101: Is Astro Website Best Place to Steal Personal Info?

Astro, Website, Security, Secured

Last year, I blogged about how unsecured was the ‘s online detail and after several correspondences with them, the matter seems settled then with Astro promising to improve the details of the website.

Read More »Tech News 101: Is Astro Website Best Place to Steal Personal Info?